General Terms

Content Release & Use
Client agrees to allow Exstream Clean to utilize any photos, videos, reviews or descriptions of the property in the context of advertising for the company. The company will use these photos, videos or descriptions without any compensation to the client. The media will be solely used for advertising and training purposes. The client agrees not to seek punitive action in a civil court or law regarding the use of the above media. We will not include sensitive information such as addresses or names.

If Any Damage Occurs
Exstream Clean will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct. Damages must be discovered and reported to Exstream Clean within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that was result of negligence.  The cost of the repair shall not exceed the cost of the services provided.

Payment Terms
Payment is due upon completion of work unless other arrangements were made between the client and company. If a different arrangement occurs, this will be documented and signed by both parties. We accept all forms of payment to include cash, check, credit card (3% added to transaction), or ACH.  If paying with credit, we accept payment through our credit card processor link or the office for privacy and security of our client’s information. Any invoice or scheduled payment over 10 days past due will be subject to a late fee of 10% and any discounts will be removed.  If payment is not received within 30 days of past due, Exstream Clean reserves the right to file a civil claim to collect outstanding debt. Any legal fees incurred will be added to the unpaid balance of the client.  Exstream Clean also reserves the right to refuse to continue business with client who is currently past due or who has been 30+days past due more than once. This contract is binding.

If client and company have a net 30 days’ payment schedule, client must have payment submitted to company by 30-day grace period. Any invoice or scheduled payment that is past due 30 days after date of agreement, is subject to a 10% late fee.  If payment is not received within 60 days of past due, Exstream Clean reserves the right to file a civil claim and collect outstanding debt.  Any legal fees incurred will be added to unpaid balance of the client.  Exstream Clean also reserves the right to refuse to continue business with a client who is currently past due, or who has been 60+ days past due more than once.  This contract is binding.

Acceptance to Terms
By accepting an estimate, the client agrees to all the terms and conditions in this agreement.  You authorize Exstream Clean to do the work as specified on the estimate.  You release our company from property damage unless it is caused by negligence or willful misconducts.  Exstream Clean is not responsible for damage to lose siding, paint, wood, trim, tiles, loose brick, grout or latex joints, windows, leaking window/door seals or any other loose façade that was previously noted as damage or found during the pre-inspection walk through.

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